This is the third and the last article in our series on Conflict Resolution. We have explored what it is and discovered methods and strategies to implement effective Conflict Resolution in the workplace. In doing so we have learned how to create a harmonious work environment and foster positive relationships and you can see the previous articles here – Blog | Platinum Business Solutions.
Just in case you are still not convinced of the efficacy of Conflict Resolution as a method to bring a sense of harmony and a higher level of productivity to your workforce, or you may be reluctant to engage with expert Labour and Industrial relations experts to implement it, here are a few solid benefits of utilising Conflict Resolution in the workplace…
Achieving common goals
There is no faster way to derail productivity than when the business’s goals are not held and adhered to by all and this is often the result of some workers not being driven to accomplish them due to conflict that has arisen.
The best way to ensure that goals are shared and achieved by all is by utilising conflict Resolution skills, in particular the ability to initiate compromise and negotiate to move forward together after a disagreement.
Conflict can lead to insight!
Conflict is not always bad and it should be recognised when a difference of opinion may be just someone trying to get across a great idea or a new way to do things. These are the kinds of nuances that skilled Labour Relations experts can recognise and by turning conflict into positive engagement can generate positive possibilities.
Embracing teamwork
Following on from this, skilled Conflict Resolution facilitators sometimes choose to tackle a conflict problem from a team perspective. This is a better approach than attacking each other! The issue is laid on the table and the parties are invited as a team to resolve it.
The amazing thing about this is that once a conflict is resolved in this fashion it can create a sense of comradery and a commitment to each other which ultimately leads to better relationships and a common goal to succeed.
It’s all about good relationships
In the end, the creation of, nurturing and maintaining good relationships among workers, and between employer and employees, is the essence of harmony in the workplace. Disagreements should never be ignored and left to fester as this will often lead to resentment later on or to explosive behaviour when it is least expected.
Conflict Resolution encourages communication, emotional awareness and empathy – all-important crucial elements of building better relationships for life.
Trust in the experts
Hopefully, you are now convinced that utilising Conflict Resolution in the workplace certainly is highly beneficial to your business and through what you have learned in this series you have a better grasp of what it entails.
We advise however that resolving conflict in the workplace can be a complicated and time-consuming business and so it is best left to experts like Platinum Business Solutions, who are Labour and Industrial relationships experts.
The old saying ‘’prevention is better than cure’ is never more appropriate than when it comes to workplace conflict and that’s why nipping conflict in the bud or even the total prevention of conflict is best achieved through creating the best labour relations practices daily.
Talk to us today and let us turn your business in 2024 to a workforce that thrives in a harmonious environment and boost productivity as a result of common goals for prosperity that are shared by all.